{"id":7568,"date":"2020-10-12T05:45:26","date_gmt":"2020-10-12T05:45:26","guid":{"rendered":"https:\/\/so-me.co.il\/shipping-orders-exchange-returns-and-credits\/"},"modified":"2020-10-12T10:36:24","modified_gmt":"2020-10-12T10:36:24","slug":"shipping-orders-exchange-returns-and-credits","status":"publish","type":"page","link":"https:\/\/so-me.co.il\/en\/shipping-orders-exchange-returns-and-credits\/","title":{"rendered":"Shipping orders exchange returns and credits"},"content":{"rendered":"<p><span style=\"text-decoration: underline;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Orders<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Your order is sent and picked up you will receive a message by email.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">We&#8217;ll let you know when the shipment will leave and an estimated time of arrival (we&#8217;ll try as fast as possible).<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">For phone payment, we will contact you.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">For self-pickup, we&#8217;ll send you an e-mail when the order is ready.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">For telephone consultation and questions please send a whatsapp message to 052-6210175.<\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Delivery<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Obviously, you already really want to try on the garment you had a crush on, promise to hurry up to get the package out to you.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Fast shipping for up to 3 business days &#8211; 50 <strong>\u20aa<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Regular shipping for up to 10 days &#8211; 25 <strong>\u20aa<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">There is a possibility of self-gathering &#8211; we are in beit Eliezer Hadera.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Return Policy<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">At so me we try to be as green as possible the invoices sent by email.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Returns an item up to 14 business days from the day you received the shipment.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Discounted item is refundable up to 7 days from the date the shipment is received.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Possibility of exchange \/ return via courier to the house &#8211; 50 <strong>\u20aa<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Returning an item can be co-ordinable with customer service by email noga@so-me.co.il<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">WhatsApp message 052-6210175.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Returning an item is subject to the garment not being worn (except for measurement). That the garment is complete without damage or defect and with the invoice attached.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">So me products undergo a rigorous quality check after production and before sending them to you.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">We will call you immediately upon receipt of the item for credit or refund.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Underwear and bathing cannot be returned or changed under the Ministry of Health regulations.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Direct cards cannot be credited and therefore direct card holders are eligible for a credit on the website only.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">No refund will be given for the credit.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">For more information, see the regulations.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">An item can be returned up to 14 business days from the date of receipt.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">You can receive a refund up to 7 business days from the date of receipt of the shipment, 5% commission will be deducted according to the consumer protection law.<\/span><\/li>\n<li style=\"list-style-type: none;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>For more information, see the regulations. <a href=\"https:\/\/so-me.co.il\/%d7%aa%d7%a7%d7%a0%d7%95%d7%9f\/\">\u05e6\u05e4\u05d9 \u05d1\u05ea\u05e7\u05e0\u05d5\u05df<\/a>.<\/strong><\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Orders Your order is sent and picked up you will receive a message by email. We&#8217;ll let you know when the shipment will leave and an estimated time of arrival (we&#8217;ll try as fast as possible). For phone payment, we will contact you. For self-pickup, we&#8217;ll send you an e-mail when the order is ready. <\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/so-me.co.il\/en\/shipping-orders-exchange-returns-and-credits\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/general-article.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7568","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping orders exchange returns and credits - SO-ME<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/so-me.co.il\/en\/shipping-orders-exchange-returns-and-credits\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping orders exchange returns and credits - SO-ME\" \/>\n<meta property=\"og:description\" content=\"Orders Your order is sent and picked up you will receive a message by email. We&#8217;ll let you know when the shipment will leave and an estimated time of arrival (we&#8217;ll try as fast as possible). For phone payment, we will contact you. For self-pickup, we&#8217;ll send you an e-mail when the order is ready. 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We&#8217;ll let you know when the shipment will leave and an estimated time of arrival (we&#8217;ll try as fast as possible). For phone payment, we will contact you. For self-pickup, we&#8217;ll send you an e-mail when the order is ready. 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